01 / HELLO

I design for complexity —
where systems meet

the human.

Enterprise UX · HCI · Art & Composition

Enterprise systems where the stakes are high and the edge cases matter. I work at the threshold of art, systems, and meaning — asking the questions that make organizations uncomfortable, because those are usually the right ones.

Currently at Johnson Controls — available for Mid to Senior Product Design roles.

02 / PRINCIPLES

How I think about

design.

01

Complexity deserves clarity

Large systems don't excuse confusion. I find the simplest honest path through the most tangled problems — without losing what makes them human.

02

Edge cases reveal the system.

The overlooked scenario is where the design's real assumptions live. I seek them out deliberately — they're where trust is built or broken.

03

Every decision earns its place.

I advocate for users who can't advocate for themselves inside large organizations. That means asking why until the answer is honest.

04 / PROCESS

Thinking as a method.

I don't start with wireframes. I start with questions. My process moves through three honest moves — Visualize, Analyze, Design — each feeding the next, each admitting what it doesn't know yet

01 / VISUALIZE

Discovery

Journalling, information architecture, system mapping. Before designing anything, I need to understand the shape of the problem, including the parts nobody has drawn yet.

01 / VISUALIZE

Discovery

Journalling, information architecture, system mapping. Before designing anything, I need to understand the shape of the problem, including the parts nobody has drawn yet.

02 / ANALYZE

Find similar patterns

Research, edge case mapping, competitive analysis. I look for where the design breaks, because that's where the real requirements live.

02 / ANALYZE

Find similar patterns

Research, edge case mapping, competitive analysis. I look for where the design breaks, because that's where the real requirements live.

03 / DESIGN

Build for the person nobody pictured.

Iteration, advocacy, developer handoff. I make my designs inclusive,including the one whose scenario exposes whether the system actually works.

03 / DESIGN

Build for the person nobody pictured.

Iteration, advocacy, developer handoff. I make my designs inclusive,including the one whose scenario exposes whether the system actually works.

05 / ABOUT

Not just a designer. The one who pictures everyone.

Profile image of the designer.

I trained as an artist before I trained as a designer. My B.S. in Animation and Illustration gave me an eye for composition, narrative, and the weight of visual decisions. My M.S. in Human-Computer Interaction gave me the language for systems, research, and the humans inside them.

For three years at Johnson Controls, I've been building enterprise products for users in high-trust, high-stakes environments. I work best at the edges, where the edge case exposes the system, where the user the brief forgot turns out to be the most important one.

I read philosophy. I write essays. I ask why more than is comfortable. it's how I design.

Let's build something

worth using.

Open to senior UX roles at enterprise and complex-systems companies — especially where the problems are hard, the users are underrepresented, and the edge cases actually matter.

© All rights reserved – Sowmya Chandra

Let's build something
worth using

Open to senior UX roles at enterprise and complex-systems companies — especially where the problems are hard, the users are underrepresented, and the edge cases actually matter.

© All rights reserved – Sowmya Chandra

Let's build something

worth using.

Open to senior UX roles at enterprise and complex-systems companies — especially where the problems are hard, the users are underrepresented, and the edge cases actually matter.

© All rights reserved – Sowmya Chandra